Testimonials
Ace Pro is grateful to the many customers who trust us to deliver the highest quality construction services. Please take a few moments to see what our customers are saying.
FAA – Management & Program Analyst – Battle Mountain, NV – Michael Ortega Rivera
“I want to take this opportunity to express my sincere gratitude and recognition to the entire Ace Pro team for their effort and dedication throughout the project.
Firstly, I would like to highlight the exceptional work of the group leader, Chuck. His leadership has been exemplary and he has shows admirable professionalism. Whenever I made a request, he always responded positively and acted immediately, which has been key to the success of this project.
The Ace Pro team, as a whole, has behaved with respect, humility, and professionalism that I cannot overlook. There were never any incident that could affect the progress of the work, demonstrating the team’s cohesion and spirit of collaboration. Each member has diligently to fulfilling every request and has worked tirelessly to carry out their tasks effectively.
Once again, thank you all for your commitment and hard work. This project has been a success largely due to your effort and dedication. Let’s continue forward with the same enthusiasm and professionalism.”
LP Insurance – Property & Casualty Claims Consultant – Las Vegas, NV – Carlie Daley
“I am sending you this letter of thanks for your efforts recently on behalf of our client in their hour of need. You, your associates and the whole Ace Pro Construction Team took great care in helping our client manage a recent tragic crime scene. As you know, since this situation involved children and media it was extremely delicate. Your team handled it with the utmost professionalism, speed and compassion for all involved, including our client, local law enforcement and most importantly, the family.
The intuition and ingenuity of your crew tempered the situation – making things as seamless as possible for both our company and our insured. I thank you for everything your group handled and appreciate your restoration skills and service level.”
G. Di Arie Vineyards & Winery – Winemakers / Owners – Elisheva & Chaim Gur-Arieh
“We at C. G. di Arie Vineyard & Winery were affected by a fire (The “Sand Fire”) which erupted in our area, Amador County, CA on July 25 – 30, 2014. The fire which started 10 miles from our property raged through forestation and arrived onto our vineyards, winery, orchard and our home, which is located on a total of 209 acres.
Over 2,000 firefighters fought this forceful fire with heroic measures. Although our home, winery and vineyards did not burn to the ground and the structures remained intact, we had severe smoke and fire retardant damage which extended over a 20 acre area covering our residence and winery.
For the next 2-3 weeks ACE PRO., who were called to the scene, assessed our damage in detail were contracted for the restoration project of our property by our insurance company. Brian, together with the most efficient project administrator, Michell Carpenter, were able to “put our home & winery together.” Needless to say how distraught we were! They calmed us and reassured us that our belongings and our lives will be as before. Our winery and residence is in an isolated area in the Sierra Foothills and getting competent personnel and subcontractors is an arduous effort; however, Ms. Carpenter was able to expedite this project with calmness, efficiency and finesse, such as we have never seen. Ace Pro made sure to bring in quality people and the property was restored with care and quality.
If one is so unfortunate as to be struck with catastrophe, they will be fortunate to have Ace Pro to help them regain their “normality” and put their lives in order again. Needless to say, we were extremely satisfied with the results.”
Residential Customer – Henderson, NV – Gem Wiltshire
““Chuck was phenomenal with his customer service, as well as very courteous and professional. All of the employees I encountered were knowledgeable, courteous and professional.
It was a pleasant experience having them in my home. They did a fine job with the restoration of my
home, as well as the mitigation. The mitigation team were also fantastic! They
did an amazing job keeping the work flowing, as well as the communication!”
Residential Customer – Dallas, TX – Jason Cobb
“My rental house was hit with a flood last September. My insurance company recommended Ace Pro to me, as I live in Texas and my rental house is in Southern California. I can’t be in two places at once so to make a long story short, September 11 of last year, I was introduced to their service manager Chuck. If by chance any of you are lucky enough to have him work your job, I would not be surprised if you’re anything other than 1000% happy with the work and ethics this young man has. Most companies today say they’re the best. Let me tell you, they’ve got nothing on Chuck from Ace Pro. This project goes over a few months. First they fixed the house from the flood and then a few months later, I had to kick out my tenants and boy did they trash it. I was thinking I was going to spend thousands and thousands of dollars, but I called Chuck back and he gave me a more than fair price to do something I was unable to do, being 1500 miles away and having no time to do it. I had to totally have him paint the entire house to redo flooring, new granite countertops and hall away so much trash, old furniture and debris. I was thanking my stars I had him in my corner.
I thank you for all you have done. You not only saved me in the flood, but you have also from
bad renters. Thank you. Good help is hard to find but what’s even harder is finding people with
integrity and boy do you have it!”
Residential Customer – Henderson, NV – Liliana Mier
“Quick and there when I needed them! Amazing service.”
Residential Customer – North Las Vegas, NV – Patricia Douglas
“The service provided was extremely professional. The staff was courteous, polite, and caring. I recommend very highly.”
Sales Director at Axia – Springfield, MA – Ron Silva
“I would recommend Brian and Ace Pro Construction to anyone who is in need of their services. I personally used them and have recommended them to clients who have had a loss and needed property restoration services. They are professional and knowledgeable in every aspect of the job.”
Residential Customer – Springfield, MA – Thomas Lott
“Ace Pro Construction replaced our front porch and balcony and repaired the roof on my historical Victorian home. I was very pleased with the crew of workers. They were polite, professional and always there when they said they would be there and finished the job ahead of their projected schedule.”
Residential Customer – Menifee, CA – Yvonne Hetland
“During my recent claim, I contacted Ace Pro Construction to assist me for my damage. Their team provided prompt courteous service and made me feel very much at ease. Since I am 94, I was very glad to have this company here to help me in my time of need. I told them I would be happy to provide a recommendation.”
Residential Customer – Las Vegas, NV – Amalia A. Yadao
“I’m really satisfied with Ace Pro Construction’s work. I will refer them to my family in the future.”
Residential Customer – Riverside, CA – Suzanne E. Lambertson
“Just sending a sincere thank you for the recent restoration of my home. I had a very sad incident with the issue of not only my home, but at the time my sister was ill and had passed away. Chuck worked around this issue.”
Residential Customers – Las Vegas, NV – Thomas & Gail Bennett
“I have nothing but praise for the crew at Ace Pro Construction. They are so knowledgeable and kind. They made a bad situation seem like we could get through it, and we did. Thank you so much!”
Residential Customer – Las Vegas, NV – Jose Poneda
“Great service. Nice and friendly crew.”
Commercial Customer – Henderson, NV – Vantage Lofts Apartments
“The staff was very professional, clean, and responded promptly. Awesome work!”
Commercial Customer – Las Vegas, NV – Kids Campus
“Excellent customer service and professionalism. The guys were thorough and answered all questions perfectly. Thank you!”
Residential Customer – Henderson, NV – Jen Bennett
“Ace Pro staff was extremely professional and kept us informed at all times. Their work was of great quality!”
Residential Customer – Las Vegas, NV – Danielle Crawford
“From start to finish the Ace Pro Construction employees were professional, knowledgeable and courteous. They helped make a stressful situation seamless.”
Residential Customer – Las Vegas, NV – Tobin Herringshaw
“Ace Pro Construction was called when another company failed to meet quality standards. Ace Pro Construction and their employees exceeded the standards, providing great customer service and quality workers. They were efficient, skilled and communicated the progress every day. They were so easy to work with and made the experience great!”